FREQUENTLY ASKED QUESTIONS

• What is the “Online Registration Dashboard”?

The registration dashboard is a unique online system, which provides delegates with an effective and efficient way to register and look after all aspects of the conference themselves prior and post conference. You can re-visit your registration dashboard at anytime to add social function tickets, add/amend your extras, book or amend your accommodation, make payment, edit/begin your abstract or download your invoice.

If you have previously registered for a conference run by ASN, you would have more than likely developed your own 'registration dashboard'. If so, when registering for this conference - please enter your email and password under 'returning delegate', and click on IPMB 2024.

If you are yet to register for a conference run by ASN - you will need to set up your own registration dashboard and therefore you will need to click on 'register as a new delegate'. Once you have filled out your details, you will have now developed your own 'Registration dashboard'.

• Registration for Group Managers

If you are a group manager that is arranging registrations for delegates within your organisation, please click here to view registration instructions.

• Registration payment

A secure site is provided for online payment of your charges. This has its own section on the ‘dashboard’. The payment options are:

Credit card - Visa or Mastercard (1.25% surcharge applies) or AMEX is accepted but a 2.95% surcharge applies for all AMEX payments.

Cheque (either personal or from your institute)

Direct debit (you will be emailed banking instructions upon application)

An Australian Tax Invoice will be provided for all registrants once registered. You can reprint this and your receipt from your ‘dashboard’ at any time.

The ABN for the conference is 90 093 246 176. All rates quoted include GST and are in Australian dollars. All online registrations are checked by the secretariat. If there is any query they will contact you. If you wish to make changes or additions after you have registered, return to your ‘dashboard’.

• Cancelling your registration will incur a fee!

Should your circumstances change, and you are unable to attend the conference, you must contact ASN Events via email maryanne.m@asnevents.net.au Registration cancellations will incur a cancellation fee of AU$100 if made in writing before Monday 20th May 2024. Cancellations received after this date will not be refunded. If you have not yet paid for your attendance at the time of cancellation this must be paid in full. Email the Conference Secretariat.

In accordance with the above policy, cancellations made:

Before Monday 20th May 2024 will be eligible for a full refund less $100 cancellation fee

On or after Monday 20th May 2024 will not receive a refund, however, delegate substitution is possible

• Delegate Substitution

In the event you are unable to attend the conference, substitution of your registration is available to an unregistered colleague or friend by writing via email to ASN Events. Any reimbursement for registration and additional costs must be sought directly with the new attendee.

• Full Conference Terms and Conditions

Click here to view the full conference terms and conditions.

• Travel Visas

Unless you are an Australian or New Zealand citizen, a valid visa is required for entry into Australia, with the visa issued in the visitor’s own country and entered in the passport pre-travel date. On arrival in Australia, a visa is not needed to enter Queensland from another state.

There are a number of visa types. A tourist visa is intended for those visiting Australia for a holiday, sightseeing, or visiting friends or relatives. Apply for a tourist visa online. Find more detailed information here.

Once you have registered and paid in full for the Congress, you will be able to download an Official Visa Letter from your dashboard. If you required assistance, please contact the conference secretariat with your request. Be sure to include all of the information you would like on the letter. This could include your Name, Institution, Address, Telephone Number, Passport Information (passport #, country of issue, date of expiration, date of birth).